Arrogance shows up in several ways. The most easily identifiable one is Mr. Know-It-All–the venture capitalist who thinks he knows everything. He’s an easy guy to spot because everything he says is a directive about what to do. There’s never any dialogue; he says if you listen to him, everything will work out fine–yet, it rarely does.
My friend Brad Feld always calls a spade a spade. Well done.